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FAQ: How does Willow provide services for the hearing impaired?

On a typical weekend service at Willow, we offer live sign language interpretation at one of our main services, click HERE for more info. Occasionally, we have provided Closed Captioning (CC) for our Global Leadership Summit (GLS), as the embedded captioning information can be transmitted along with the video signal & decoded on a TV easily. […]

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2018 Dr. B’s Audio Upgrade

In October of 2017, we began major construction on our children’s spaces, which meant changing around some rooms to keep Promiseland operating. This meant transforming our main overflow venue from being a space for 800-1000 people to view service to being a secure space to hold 600 kids. That meant we needed to do some […]

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FAQ: Broadcast Audio Process

Prior to January 2018, we were sending automated broadcast audio from Front of House (FOH) for the live weekend streaming audio feed. From January 2018 to the present, we have hired a broadcast audio engineer who mixes for willowcreek.tv and our archive recordings. We still use automated broadcast audio for our overflow and in-house cable […]

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Communicating With Your End Users

A main element of the Systems Team at Willow’s job is to maintain gear in our venues and train users when needed. Since we operate as Engineers on Call (EOC) during services and events, much of our feedback on how users interact with our systems comes in the form of helpdesk tickets or calls to […]

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FAQ: What is Willow Creek’s Audio Volume Policy?

We are often asked what our volume policy for SPL levels during a worship service is at Willow Creek. Our official policy can be found here.

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what is the perfect volume? part 1

I get a lot of questions about how loud we run our services at Willow Creek.  I always find it difficult to give a standard answer.  Much of that comes from the fact that I think in terms of grey, as opposed to black and white.  Each situation is different, so I tend to give […]

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